Enter the TeamViewer ID in the dedicated field and click on Click here to add ID. GeneralThis article applies to TeamViewer users without a license who have been suspected or detected for commercial use or got a connection timeout.We want to address the feedback about users being suspected or detected for commercial use.Link to request the resetTL DRStep 1: Access the reset pageġ) Open your browser and go to ) Scroll down and click on Click Here to StartStep 2: Fill out the form and download the PDFġ) Enter your contact details in the dedicated fields2) Add all TeamViewer IDs that are involved in your connections. ⚠Commercial use suspected - TeamViewer Support